Monday, June 11, 2012

Guest Service Representative - Courtyard Tempe Downtown

The Courtyard Hotel in Downtown Tempe is hiring for a Guest Service Representative. They are located at 601 S. Ash Ave. You must apply on line at

Guest Services Includes:
  • organizing, confirming, processing, and conducting all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.
  • Activating and file room keys.
  • Identify and explain room features to guests
  • supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
  • Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department.
  • Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
  • Notify Loss Prevention/Security of any guest reports of theft.

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